01One-Time Passes, 7-Day Trials & Payment Gateways
OCL Logic provides fixed-duration one-time passes ('Agency Founding Pass'). There are no automated recurring subscriptions. 7-Day Free Trials automatically lapse without any billing details or charges required.
Payments are securely processed via Razorpay as a single upfront transaction for the selected access pass duration (6-Month Pass or 1-Year Pass).
02Refund Policy & Eligibility
Full refund within 7 days of pass activation upon written request to support@ocllogic.com if technical delivery or webhook integration fails to function.
We encourage all teams to evaluate the service thoroughly during the 7-Day Free Trial before purchasing an Agency Founding Pass. Because digital infrastructure and storage allocations are provisioned immediately upon pass activation, refund requests made after 7 days from pass activation or for change-of-mind reasons cannot be honored.
03One-Time Pass Purchases and 7-Day Trials (Zero Auto-Renewal)
OCL Logic provides fixed-duration one-time passes ('Agency Founding Pass'). There are no automated recurring subscriptions. 7-Day Free Trials automatically lapse without any billing details or charges required.
Because OCL Logic is Slack-native, clientless, and operates exclusively on one-time pass purchases (6-month or 1-year terms) and 7-day free trials, there are no recurring subscription renewals to cancel or billing dashboards:
- 7-Day Free Trial: Full access begins immediately when you add OCL Logic to Slack. 7-Day Free Trials automatically lapse with zero charges at the end of the trial period.
- One-Time Agency Founding Pass: Your payment covers the entire 6-month or 1-year access window in full. One-time access passes do not auto-renew, and access expires automatically unless you explicitly choose to purchase a new pass.
- Discontinuing Service: You can stop using OCL Logic or remove the app from your Slack workspace at any point. No cancellation notice, account dashboard navigation, or renewal cutoff is required.
Zero recurring auto-debit: 7-Day Free Trials automatically lapse with zero charges, and one-time access passes do not auto-renew. All transactions require direct, conscious customer checkout.
04Billing Errors & Gateway Duplications
In the rare event of a technical billing error (such as a duplicate transaction charge caused by payment gateway processing issues), please contact us at support@ocllogic.com within 7 days of the transaction. Verified duplicate charges will be promptly refunded through Razorpay.
05Chargebacks & Direct Resolution
If you experience any billing concerns, please contact us directly at support@ocllogic.com before initiating a payment dispute with your card issuer or bank. We are based in India and are committed to resolving payment inquiries swiftly.
Initiating unauthorized chargebacks without contacting support first will lead to immediate revocation of your OCL Logic account access and Slack integration privileges.
06Need Help with Billing?
Questions regarding your account billing?
The OCL Logic team is available to assist you.